Thailand COD Logistics Complete Guide

Thailand has one of Southeast Asia's highest COD ratios, with social commerce and live-stream selling channels often seeing forty to seventy percent COD orders. Key COD couriers include Kerry Express, Flash Express, J&T Express Thailand, Ninja Van Thailand, and Thailand Post, each differing in coverage, settlement speed, and service maturity. The COD flow involves labeling packages with COD amounts, courier collection at delivery, and seller settlement typically every one to two weeks after deducting service fees of one to three percent. Rejection rates in Thailand are relatively high, especially for apparel and cosmetics, requiring pre-delivery SMS confirmation, accurate product descriptions, and buyer blacklisting for repeat non-acceptance. Cash flow management must account for seven to fourteen day payment delays. Regular settlement reconciliation identifies discrepancies and prevents revenue leakage.